Privacy
Privacy Policy
Last updated . This covers what we collect through this website and why. It does not cover our internal HR or accounting records, which this policy doesn't apply to.
What we collect
Chat widget (Julia): the name, company (optional), phone number, and/or email you give her before chatting, plus the messages you send. If you mark your number as Viber-ready, we note that so we know how to reach you.
Quote request form: your name, company, work email, phone, delivery city, event/need-by date, preferred branding method, any notes, and any logo/artwork files you attach (PNG, JPG, or PDF).
We do not collect payment details anywhere on this site: there is no checkout. Pricing is sent back to you directly after we review your request.
Why we collect it
Solely to prepare a quotation and follow up with you, by email, phone, or Viber, whichever you gave us. Chat messages and quote requests are relayed to our staff so a real person can respond; nothing is used for advertising or sold to anyone else.
How long we keep it
We keep quote requests and chat records for as long as reasonably needed to handle your inquiry and any resulting order, and for our own bookkeeping and audit requirements after that. If you'd like your information removed sooner, contact us using the details below and we'll act on it unless we're required to keep records for legal reasons.
What's stored in your browser
Your quote cart and a random chat identifier are stored locally in your browser
(localStorage), not as tracking cookies. They exist so your cart and chat
history persist across visits from the same device, and are never sent to any third
party except in the course of relaying your own messages to us.
Your rights
Under the Philippine Data Privacy Act of 2012 (RA 10173), you can ask us what information we hold about you, request a correction, or ask us to delete it. Contact us using the details below and we'll respond directly.
Contact us
Joshjenjoy Gifts and General Merchandise, 3rd Floor, Marketplace Shopping Mall,
Kalentong, Brgy Pag-asa, Mandaluyong City.
Call or Viber 0947 128 0145.